Privacy Policy

Last updated: August 30, 2026

This Privacy Policy explains how Crack It ("Crack It", "we", "us", or "our") collects, uses, stores, and protects your information when you use our website at crackit.site and our desktop application (collectively, the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

  • Account information: your name and email address when you sign up.
  • Payment information: processed securely by our payment partners (Razorpay / Cashfree). We do not store your full card or UPI details on our servers.
  • Usage data: the interview questions or text you submit for AI processing, credit usage, and basic app activity.
  • Technical data: device/OS type, app version, and error logs used to keep the Service running reliably.

2. How We Use Your Information

  • To provide, operate, and maintain the Service and your account.
  • To process the questions you send and return AI-generated answers.
  • To process payments, manage subscriptions, and track credit balances.
  • To send important account, billing, and support communications.
  • To detect, prevent, and address technical issues, fraud, or abuse.

3. Third-Party Services

We rely on trusted third parties to deliver the Service. These may process data on our behalf:

  • Razorpay / Cashfree — payment processing.
  • Supabase — authentication and secure database storage.
  • AI providers (e.g. OpenAI) — processing the questions you submit to generate answers.

We do not sell your personal data to any third party.

4. Data Security

We use industry-standard measures such as encryption in transit (HTTPS), secure authentication, and server-side handling of API keys to protect your data. No method of transmission or storage is 100% secure, but we work continually to safeguard your information.

5. Data Retention

We retain your account and transaction data for as long as your account is active or as needed to provide the Service and comply with legal obligations. You may request deletion of your account at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data, and to withdraw consent where applicable. To exercise these rights, email us at crackit822@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

For any questions about this Privacy Policy, contact us at crackit822@gmail.com.